Quay Hotel And Spa - Conwy

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay Hotel And Spa - Conwy

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Welcome drink

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

The comfortable Quay Hotel And Spa is situated in the suburb district next to a museum and a castle. Featuring Egyptian architecture, the hotel was renovated in 2010.

The property lies within 2.9 km from Bodnant Garden, Great Orme and West Shore Beach. The venue is set within 2 km from Conwy city center.

Quay Hotel And Spa offers a breathtaking view to its guests.

The hotel enjoys a perfect location within 60 minutes' drive from Chester airport.

Rooms

The property comprises 74 classic rooms equipped with a laptop-compatible safe, a balcony, complimentary wireless internet, television and a lounge area. The guestrooms look out on the sea. The rooms feature chic décor and en suite bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

A breakfast is served in the restaurant. Guests can dine at the elegant on-site restaurant serving local cuisine. There is an onsite Grill bar to relax in. The grill bar Grill Room Restaurant is approximately 50 meters from the property.

Services

The hotel offers a doctor on call, wedding services and 24-hour reception together with a baggage storage, a beauty salon and free self parking for guests' comfort.

Relax

Quay Hotel And Spa provides cribs and a pool for children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of rooms:   74.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Hiking
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Sun terrace
  • Barbeque grills
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Sea view
  • Courtyard view
  • Marina view
  • River view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries
  • Toilet

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  4 pm

Check-out

  • until  11 am

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Quay Hotel And Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    1.1 km
Airports
  • Bus stop
    3.5 km
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    30 m
  • The Tea Station
    480 m
Ski areas
  • Llandudno ski slope
    3.6 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Classic Twin Room
Courtyard view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Quay Hotel And Spa photos Room
Superior Double Room
Courtyard view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Bottled water
  • Media:Flat-screen TV
  • Wake up service
Executive Double Room
River view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices

Quay Hotel And Spa Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Plas Mawr1.0 km
  • Royal Cambrian Academy1.1 km
  • Just Shopping1.2 km

Popular areas

  • City Center1.0 km

Places of interest

  • Conway Yacht Club Ltd500 m
  • Das kleinste Haus in GB800 m
  • National Trust: Conwy Suspension Bridge1.2 km
  • Royal British Legion1.2 km

Convention centers

  • Conwy Visitor Centre1.2 km

Monuments and Landmarks

  • Deganwy Castle1.1 km

Local attractions

  • Conwy Suspension Bridge2.3 km
    Conwy Road, Conwy
  • Llandudno Pier3.3 km
    North Parade, Llandudno
  • Llandudno Museum3.8 km
    17-19 Gloddaeth Street, Llandudno
  • West Shore Beach2.9 km
    West Shore, Llandudno
  • Mostyn Street3.6 km
    LlandudnoWales

Near the hotel

  • Conwy Mountain1.1 km
    Conwy, Snowdonia National ParkWales
  • Smallest House in Britain1.2 km
    The Quay, Conwy
  • Royal Cambrian Academy of Art1.1 km
    Crown Lane, Conwy
  • Conwy Castle1.3 km
    Rosehill Street, Conwy

Restaurants nearby

  • Grill Room Restaurant30 m

    Address: Deganwy Quay
    Phone: 01492 564100

    51% likes this, based on 141 reviews
    Cuisine: Welsh

  • Rozi_s Tandoori480 m

    Address: 117 Station Road
    Phone: 01492 582036

    74% likes this, based on 13 reviews
    Cuisine: Indian

  • Paysanne570 m

    Address: 147 Station Road
    Phone: 01492 582079

    87% likes this, based on 111 reviews
    Cuisine: French

  • The Tea Station480 m

    Address: 135 Station Road
    Phone: 01492 584844

    71% likes this, based on 41 reviews

  • The Olive Grove Deli & Cafe480 m

    Address: 81 Station Road
    Phone: 01492-572555

    93% likes this, based on 38 reviews

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Hotels nearby
Yha Conwy Hostel
4 stars
2 km
Llandudno Hostel
4 stars
4 km

Quay Hotel And Spa Reviews

Guest reviews are submitted by our customers after their stay at Quay Hotel And Spa

Average guest rating

7.8out of 10
Fabulous
Based on 89 reviews

Guest reviews

  • Older travelers
    9.2

    The view was excellent and the service was good too. (Blond short hair lady is excellent)

    The food - good but not the best. Coq au vin are good but one chicken leg, two mouths and done. More chicken. My husband said baby meals.

  • Older travelers
    8.0

    We were only there for one night but would come again.

  • Single
    9.4

    The local scenic coastline and countryside

    Very relaxing and tranquil

  • Older travelers
    8.2

    Particularly impressed with the decor.

    Evidence of cleaning materials, which lowered the tone.

  • Older travelers
    5.4

    sorry the room we had was far too small for the £125 we paid ,and that did not inc breakfast, the staff at reception were not verry frendly at all how ever we did enjoy an evning meal there and the staff there wre much much better we left the hotel at 4 am the next morrning

  • Family with children
    7.4

    The hotel, food and facilities were excellent. the treatments we received in the spa were very relaxing and comfortable.

    Not being able to access the pool with my 12 year old granddaughter as the times were restricting,service in the bars and restaurant was slow we waited a long time for both lunch and dinner

  • Older travelers
    8.8

    The comfort of the room, the very good food and the spa

    The hotel was a little let down by the service in the bar and restaurant, whilst this did not detract from an enjoyable stay it compared poorly to the front of house service, thats not to say it was unacceptable, just not quite as good as I was led to expect by the excellent reception team.

  • Older travelers
    6.0

    Good view from room, general ambience good

    Lack of covered walkway to room. Polished marble floors in lobbies dangerous in wet weather. Restaurant very poor: served 'gone off' steak, no managerial response at all: 'manager' eventually talked to us, but then left rotten meat on table! £15 for green leaf salad excessive. Soufflee cold and raw in middle. 'Five welsh cheeses' were only two pieces each of three cheeses: no blue cheese but it was served at breakfast time next day! Junior waitress bothered us twice during dessert about bill, first time we asked to leave it til the end, then she came back and asked us if we'd like our bill while we were still eating. not very impressed by heavy disco beat audible presumably from room above.

  • Older travelers
    7.8

    My wife used the facilities at the Quay #spa and was extremely impressed both with the staff and the actual treatment

    The restaurant. Without doubt time needs to be spent in addressing the layout of tables , the menu and the staff need to be retrained

  • Older travelers
    7.4

    Spacious comfortable suite with excellent views across the estuary to Conwy Castle. Food good. Quiet situation for the bedroom wing adjoining the river. Separation of some bedtrooms from the Conference area.

    Staffing appears disorganised and undertrained. Hotel had a kiss-me-quick wedding party which threw pressure on the Reception and Grill Bar area and staff. Cost for dinner and breakfast had not been registered in time for check-out. Access to one bedroom wing required a short walk in the open.

  • Couple
    4.2

    Location is good for exploring the area.

    The hotel is hugely overpriced, perhaps therefore increasing expectations. Rooms are very basic, with a poor shower in the bathroom that you'd expect from a 2 star property. As a frequent traveller and having stayed in many hotels across the world this is a great example of rip-off Britain! A reminder of why we do not travel as much as we'd like in the UK. The hotel is not worth more than 60-70 GBP per room per night.

  • Older travelers
    9.2

    The location was fantastic with superb views of the estuary and Conwy Castle.The staff were extremely pleasant and helpfull.The food was very good ,if not exceptional.Breakfast was excellent and good value if included in the room rate

    Nothing worth mentioning.Ive read other review and cannot understand what there was to complain about

  • Couple
    7.4

    Great location,hotel nice and clean,staff friendly, welcoming and helpful. Restaurant has a modern twist with a very nice view. Food was delisious however service a bit disjointed (maybe thus wedding at the hotel).

    No hairdryer and empty minibar in a executive room.

  • Older travelers
    8.2

    It was convenient to both Conwy and LLandudno. We were able to walk along a path to get to the beach area and town if we wanted to.

    There did not seem to be any outside grass area to relax and sit in a group setting. Since we did not have a balcony, something casual like that would have been nice.

  • Older travelers
    9.6

    The location of The Quay Hotel is absolutely idyllic, looking out across the marina from the Grill Bar was wonderful. It is also in a very central location and many other beauty spots in Wales are easily accessed from the hotel. The staff were polite and friendly and our room was very comfortable. We used the leisure facilities, they were also good, although I would imagine it would be crowded at peak times as the suite was not very big.

    My only grumble about the hotel: on arrival we noticed that the hotel were having a tribute night (Robbie Williams look alike) and dinner, it was being advertised at £35 per head. We booked for this and arrived at the advised time of 7.30. There were no menus on the table, no one knew what they were being given to eat until it arrived, and there was absolutely no choice, everyone got soup, salmon and the same dessert. We did ask if there was an alternative but when the waiter went to check he apologised and said there was nothing else. Although the food was lovely and the entertainment good, it was a bit annoying - £70+ quite dear on top of you room cost etc.

How to reach hotel

hotel Quay Hotel And Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    1.1 km
Airports
  • Bus stop
    3.5 km
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    30 m
  • The Tea Station
    480 m
Ski areas
  • Llandudno ski slope
    3.6 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel And Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge